Health Insurance Buying Guide 2026: Waiting Period, Cashless Rules, Moratorium & Delhi Checklist

A good health-insurance policy should be judged by what happens at claim time, not only by the annual premium. For families in Delhi NCR, the key checks are hospital network, room-rent restrictions, co-payment, sub-limits, waiting periods, restoration rules, claim process and how much cover remains after one large hospitalisation.
IRDAI rules worth knowing in 2026
- Waiting periods, including pre-existing disease waiting periods, can be up to 36 months from policy commencement.
- The moratorium period is 60 continuous months of coverage, including portability/migration credits as applicable.
- Cashless pre-authorization decision: within 1 hour.
- Final authorization after discharge request: within 3 hours.
- Non-cashless claim settlement timeline: 15 days.
- Free-look period: up to 30 days from receipt of the policy document.
How much health cover should a Delhi family buy?
IRDAI does not prescribe a single “correct” sum insured for every family. The right amount depends on age, existing illnesses, hospital preference, room category, employer cover and the family's ability to absorb a large medical bill.
For Delhi NCR, compare the likely cost of treatment at the hospitals you would actually use. A practical structure can be a meaningful base policy plus a super top-up, but the deductible and policy wording must be understood before purchase.
Family floater vs individual policy
| Structure | When it may work well | Main risk |
|---|---|---|
| Family floater | Younger couple with children and relatively similar risk profile | One large claim can consume the shared cover |
| Individual policies | Members have different age/risk profiles or need separate cover | Higher combined premium |
| Separate senior-parent policy | Parents have materially different age/medical risk | Premium and co-pay can be higher, but it protects the younger family's floater |
Waiting period and pre-existing disease rules
IRDAI’s current health-insurance guidance states that waiting periods, including pre-existing disease waiting periods, may be up to 36 months from commencement of the policy.
This does not mean every policy uses the maximum. Compare the actual policy wording. If two policies are otherwise similar, a shorter waiting period can be valuable for a person with declared medical history.
Moratorium: what 60 continuous months means
After completion of 60 continuous months of coverage, including applicable portability and migration credits, the policy and claim generally cannot be contested on grounds of non-disclosure or misrepresentation except in cases of established fraud.
Where the sum insured is later enhanced, the 60-month period applies separately to the enhanced portion from the date of enhancement.
Cashless claim timelines
IRDAI's current health-insurance guidance gives specific service timelines:
| Service | Timeline |
|---|---|
| Cashless pre-authorization decision | Within 1 hour |
| Final authorization after discharge request | Within 3 hours |
| Settlement of non-cashless claims | 15 days |
| Complaint decision | 14 days |
These timelines are important during an emergency, but they do not replace the need to confirm that the hospital is in the insurer's active cashless network and that the treatment is covered by the policy.
Hospital network: the Delhi-specific check
Do not compare insurers only by the headline number of network hospitals across India. Make a short list of hospitals you would realistically use near home and work, then verify their cashless status directly with the insurer before purchase and again before a planned admission.
Also check whether major hospitals you prefer have been removed from or added to the network since the last renewal. Network arrangements can change.
Room-rent limits and proportional deduction
A room-rent cap can materially increase out-of-pocket cost. If the policy allows only a lower room category and the insured chooses a higher room, some policies may apply proportionate deductions to associated hospital charges. A plan with no room-rent sub-limit can therefore be more useful than a cheaper policy with a restrictive room cap.
Co-payment and sub-limits
Co-payment means the policyholder bears a specified percentage of an admissible claim. A 20% co-pay on a ₹5 lakh admissible bill means ₹1 lakh is borne by the insured.
Sub-limits cap specific treatments, procedures or expenses. Review cataract, joint replacement, ambulance, modern treatments and disease-specific limits where applicable.
Restoration benefit
Restoration can refill the sum insured after a claim, but the wording matters. Check whether restoration applies:
- after partial or complete exhaustion;
- for the same illness or only unrelated illnesses;
- once or multiple times in a year;
- immediately or only after the base cover is exhausted.
Portability and migration
IRDAI allows portability/migration credits for items such as sum insured and waiting-period credit, subject to the applicable rules. If you are unhappy with your current insurer, do not simply let the old policy lapse and buy a new one without checking whether accumulated waiting-period credits can be preserved.
Section 80D tax deduction
Health-insurance premium may qualify for deduction under the applicable income-tax provisions where the taxpayer is eligible and uses the tax regime that permits the deduction. The tax benefit should be treated as secondary; the policy should first be selected for claim protection.
Practical buying checklist
- Write down the hospitals you would actually use.
- Verify current cashless empanelment.
- Check room-rent cap and ICU cap.
- Check mandatory co-pay.
- Read disease/procedure sub-limits.
- Check PED and specific waiting periods.
- Review restoration wording.
- Check consumables/non-medical expense treatment.
- Compare base cover and super top-up options.
- Disclose medical history completely and accurately.
- Read the Customer Information Sheet and full policy wording before paying.
Common mistakes
- Choosing the cheapest premium without checking claim restrictions.
- Adding senior parents to a small floater without modelling claim impact.
- Assuming every nearby hospital is cashless.
- Not disclosing a prior diagnosis or medication.
- Confusing restoration benefit with unlimited cover.
- Ignoring co-pay and room-rent restrictions.
Frequently asked questions
What is the maximum waiting period under current IRDAI guidance?
IRDAI states that waiting periods, including PED waiting periods, can be up to 36 months from commencement of the policy.
What is the health-insurance moratorium period?
It is 60 continuous months of coverage, subject to the regulator's conditions and the special treatment of enhanced sum insured.
How quickly should cashless authorization be processed?
IRDAI's current service standard provides for a pre-authorization decision within 1 hour and final authorization within 3 hours from receipt of the discharge authorization request.
Official references
- IRDAI — Health Department FAQs and service timelines
- IRDAI — Master Circular on Health Insurance Business
Last reviewed: 20 August 2026. Policy features differ by insurer and product. Read the current policy wording and Customer Information Sheet before purchase.
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